TERMS AND CONDITIONS

Last updated: August 2026

Welcome to Bestway. These Terms and Conditions govern your use of our website and your purchase of products from our online store.

By accessing our website, using our services, or placing an order, you acknowledge that you have read and agreed to these Terms and Conditions.

1. About Us

Bestway operates an online retail business offering selected products to customers in different markets.

Our business address is:

B2-707, Dongchuang Technology Park, No. 216 Jinfeng Road, Mudu Town, Wuzhong District, Suzhou, Jiangsu, China

For customer enquiries, please contact us at:

Email: beisitewei@gmail.com

2. Product Information

• We make reasonable efforts to ensure that product descriptions, specifications, images, colours, and other information displayed on our website are accurate and up to date.
• Product images are provided for illustration purposes and actual colours or appearance may vary depending on your device or screen settings.
• Prices, product availability, specifications, and other product information may be changed or updated from time to time without prior notice.
• We reserve the right to correct any errors or omissions in product information, including pricing and availability.
• If a significant error affects an order that you have placed, we may contact you before processing or shipping the order.

3. Ordering and Payment

• All prices are displayed in the currency shown on the relevant product or checkout page.
• Available payment methods will be displayed during the checkout process.
• An order is not considered accepted until payment has been successfully received and an order confirmation has been issued.
• We reserve the right to refuse, cancel, or limit an order where necessary, including in cases of suspected fraudulent activity, incorrect pricing, product unavailability, or technical errors.
• Payment transactions may be processed through secure third-party payment providers.
• You are responsible for providing accurate billing, shipping, contact, and payment information when placing an order.

4. Shipping and Delivery

• We may offer domestic and international shipping depending on the destination and products ordered.
• Available shipping methods, delivery estimates, and shipping charges will be displayed at checkout where applicable.
• Delivery times are estimates and may be affected by customs clearance, weather, transportation delays, carrier issues, or other circumstances beyond our reasonable control.
• For international orders, the customer may be responsible for applicable import duties, customs charges, taxes, or other fees imposed by the destination country.
• Customers are responsible for providing a complete and accurate delivery address.
• We are not responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.

5. Returns and Refunds

• Our return and refund terms apply according to the return policy displayed on our website and the applicable laws of the customer’s jurisdiction.
• Where returns are accepted, products must generally be returned in their original condition and with any applicable original packaging, labels, accessories, or documentation.
• Customers may be responsible for return shipping costs unless the product is defective, damaged, incorrectly supplied, or otherwise covered by applicable law.
• Refunds will normally be processed after the returned product has been received and inspected.
• The time required for the refunded amount to appear in your account may depend on your payment provider or financial institution.
• Certain products or orders may be subject to specific return conditions, which will be stated on the relevant product page or during checkout.

6. Intellectual Property

• All content on this website, including text, images, graphics, logos, product descriptions, page designs, and other materials, is owned by or licensed to Bestway unless otherwise stated.
• You may access and use website content for personal and lawful purposes only.
• You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit website content without our prior written permission.
• All trademarks, logos, and brand names displayed on the website remain the property of their respective owners.

7. User Obligations

When using our website, you agree that you will:

• Use the website only for lawful purposes.
• Provide accurate and complete information when creating an account or placing an order.
• Not attempt to interfere with the security, functionality, or operation of the website.
• Not introduce malicious software, viruses, or other harmful code.
• Not use the website for fraudulent, abusive, or unlawful activities.
• Keep your account credentials confidential where an account is provided.

8. Limitation of Liability

• To the extent permitted by applicable law, Bestway shall not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products purchased through the website.
• We are not responsible for losses caused by circumstances outside our reasonable control, including network failures, carrier delays, natural disasters, government actions, or other force majeure events.
• Nothing in these Terms and Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
• Nothing in these Terms and Conditions affects any mandatory consumer rights that apply to you under the laws of your country or region.

9. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which our business entity is legally established, except where mandatory consumer protection laws provide otherwise.

Where applicable, disputes shall be handled by the competent courts having jurisdiction under applicable law.

10. Changes to These Terms

We may update or modify these Terms and Conditions from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means that you acknowledge the updated Terms and Conditions, to the extent permitted by applicable law.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Email: beisitewei@gmail.com

Address:
B2-707, Dongchuang Technology Park
No. 216 Jinfeng Road, Mudu Town
Wuzhong District, Suzhou, Jiangsu, China