CARE INSTRUCTIONS

Last updated: August 2026

Proper care will help preserve the beauty, condition, and appearance of your products for years to come. Below are general care guidelines and maintenance tips to help you keep your purchase in good condition.

1. General Care Guidelines

• Always handle your products with clean hands, free of lotions, oils, or makeup
• Avoid overfilling bags or other structured items to help maintain their original shape
• Rotate items regularly to reduce wear and tear on individual pieces
• Blot spills immediately with a clean, dry, lint-free cloth — never rub
• Keep sharp objects away from surfaces to prevent scratches, marks, or damage

2. Leather Care

For products made from genuine leather, smooth leather, grained leather, and other leather materials:

• Regularly dust leather surfaces with a soft, dry cloth to remove surface dirt
• Use a suitable, high-quality leather conditioner when appropriate for the specific leather type
• Always test cleaning and conditioning products on an inconspicuous area first
• Protect leather from direct sunlight, excessive heat, and humidity to help prevent fading, drying, and cracking
• Avoid contact with dark or heavily dyed materials that may transfer colour
• Do not use harsh chemicals, alcohol-based cleaners, or abrasive materials on leather surfaces

3. Canvas & Fabric Care

• Gently brush surface dirt from canvas or fabric using a soft-bristled brush
• For light stains, use a mild soap diluted with water and a soft cloth, dabbing gently
• Never submerge canvas or fabric products in water unless the product’s care instructions specifically allow it
• Allow fabric to air dry completely away from direct heat and sunlight
• Avoid contact with dark denim or colour-transferring fabrics to reduce the risk of staining

4. Hardware Care

• Wipe metal hardware regularly with a soft, dry cloth to remove fingerprints, dust, and oils
• Avoid contact with perfumes, lotions, cosmetics, and cleaning products that may cause discolouration or tarnishing
• Protect hardware from scratches by storing products carefully and separately when possible
• For minor marks or tarnishing, use an appropriate soft polishing cloth and follow the manufacturer’s care recommendations

5. Storage Tips

• Store your product in its original dust bag or a clean, breathable protective bag when not in use
• Stuff structured bags with acid-free tissue paper or suitable soft material to help maintain their shape
• Store products in a cool, dry, well-ventilated area away from direct sunlight
• Avoid extreme temperatures, excessive humidity, and prolonged exposure to heat
• Avoid hanging bags by their straps for extended periods, as this may cause stretching or distortion
• Keep products away from strong odours, coloured materials, and substances that may transfer colour

6. What to Avoid

• Excessive exposure to water, rain, and moisture
• Direct contact with cosmetics, perfumes, hand sanitisers, and oily products
• Rough surfaces, abrasive materials, and sharp edges
• Long-term exposure to direct sunlight or artificial heat sources
• Overloading bags or other products with heavy items that may strain straps or deform their structure
• Using household cleaning products that are not specifically suitable for the material

7. Professional Cleaning & Restoration

For deep stains, significant scuffs, discoloration, or structural concerns, we recommend consulting a professional cleaning or restoration service with experience handling the specific material.

• Do not attempt major repairs, recolouring, or structural modifications yourself, as improper treatment may cause permanent damage
• Before using any professional cleaning or restoration service, confirm that the service is suitable for the material and condition of your item
• For particularly delicate or valuable products, professional assessment is recommended before treatment

8. Important Note

Products may naturally develop signs of wear through normal use, depending on their material, age, handling, and storage conditions.

Proper care can help slow further wear and maintain the product’s appearance and condition.

Care results may vary depending on the material, age, previous use, and existing condition of the product. Always follow the manufacturer’s care instructions where available and test cleaning products on an inconspicuous area before use.

9. Contact Us

If you have questions about caring for your Bestway purchase, please contact our customer care team:

Email: beisitewei@gmail.com

Address: B2-707, Dongchuang Technology Park, No. 216 Jinfeng Road, Mudu Town, Wuzhong District, Suzhou, Jiangsu, China