CARE INSTRUCTIONS
CARE INSTRUCTIONS
Last updated: August 2026
Proper care will preserve the beauty, condition, and value of your pre‑owned luxury handbag for years to come.
Below are our expert care guidelines for different materials and general maintenance tips to help you keep your piece in pristine condition.
1. General Care Guidelines
- Always handle your bag with clean hands, free of lotions, oils, or makeup
- Avoid overfilling your bag to maintain its original shape and structure
- Rotate your bags regularly to reduce wear and tear on individual pieces
- Blot spills immediately with a clean, dry, lint‑free cloth — never rub
- Keep sharp objects away from interior and exterior surfaces to prevent scratches
2. Leather Care
Applies to calfskin, lambskin, caviar, togo, and other smooth & grained leathers:
- Regularly dust your leather bag with a soft, dry cloth to remove surface dirt
- Condition smooth leather every 3–6 months with a high‑quality, pH‑neutral leather conditioner
- Test all cleaning and conditioning products on an inconspicuous area first
- Protect leather from direct sunlight, heat, and humidity to prevent fading, drying, and cracking
- Patent leather should be wiped with a soft damp cloth and buffed dry; avoid contact with dark materials that may transfer colour
3. Canvas & Fabric Care
- Gently brush surface dirt from canvas with a soft‑bristled brush in one direction
- For light stains, use a mild soap diluted with water and a soft cloth, dabbing lightly
- Never submerge canvas bags in water or use harsh cleaning chemicals
- Allow fabric to air dry completely away from direct heat and sunlight
- Avoid contact with dark denim or colour‑transferring fabrics to prevent staining
4. Hardware Care
- Wipe metal hardware (gold, silver, ruthenium) regularly with a soft dry cloth to remove fingerprints and oils
- Avoid contact with perfumes, lotions, and cleaning products that may tarnish or discolour metal
- Protect hardware from scratches by storing bags individually in their dust bags
- For minor tarnish, use a specialised jewellery polishing cloth gently on metal surfaces
5. Storage Tips
- Always store your bag in its original dust bag when not in use
- Stuff the interior with acid‑free tissue paper to help the bag retain its shape
- Store in a cool, dry, well‑ventilated area away from direct sunlight and extreme temperatures
- Avoid hanging bags by their straps for long periods, as this can cause stretching and distortion
- Keep bags away from mothballs, strong odours, and coloured materials that may transfer
6. What to Avoid
- Excessive exposure to water, rain, and moisture
- Direct contact with cosmetics, perfumes, hand sanitisers, and oily products
- Rough surfaces, abrasive materials, and sharp edges
- Long‑term exposure to direct sunlight or artificial heat sources
- Overloading with heavy items that can strain straps and deform structure
7. Professional Cleaning & Restoration
For deep stains, scuffs, or structural concerns, we recommend consulting a professional luxury bag restoration service.
- Do not attempt to repair or recolour bags yourself, as improper treatment may reduce value and affect authenticity assessment
- Our team can provide recommendations for trusted UK‑based luxury restoration specialists upon request
8. Important Note
Pre‑owned items may have natural signs of wear consistent with their stated condition.
Proper care will slow further ageing and help maintain the item’s condition and resale value.
Care results may vary by material, age, and previous wear. Always exercise caution and test products on hidden areas first.
9. Contact Us
If you have questions about caring for your specific Pretty Eventful purchase, please contact our customer care team:
Email: rawhelen@yahoo.co.uk
Address: Woodrange, 81 Dowhills Road, Liverpool, UK, L23 8SL
